Privacy Statement
Privacy Laws guide all organisations in how we protect your personal information. This statement explains how Headstart collects, holds, uses and discloses your personal information and who it is shared with.
Headstart is committed to protecting and respecting your right to privacy under the National Privacy Act 1988 and in relation to the amendments made by the Privacy Amendment (Private sector) Act 2000 in all aspects of your dealings with us as a provider of disability supports. We do this through:
• Being clear about collecting, management and disclosing any information
• Informing you about your rights and responsibilities in respect of privacy provisions
• Collecting only relevant information and using this for its intended purpose in an ethical and responsible manner
• Protecting the confidentiality of information with secure data management processes including limiting access to authorised users
• Ensuring lawful disclosure at all times especially where required by law (ie child protection concerns)
Our Website
The Headstart ABI Services website provides information for all people those who are interested in our services and our organisation. This statement applies to the www.headstart-abi.com.au website. We need to inform you of our policies regarding the collection, use and disclosure of Personal Information through the use of our site. In using the site you agree to the collection and use of information in accordance with this policy.
What is collected
If you are browsing the website no information that identifies you personally is collected. However non identifying statistical information may be collected such as your IP address (internet Protocol), domain name, browser version, pages accessed and downloaded, details of time and dates of contact, time spent reviewing those pages and other statistics. Our site may contain links to other sites and HS is not responsible for their privacy practices. We strongly recommend that you read their privacy policy.
In addition, we may use third party services such as Google Analytics to collect, monitor and analyse this information. Google Analytics assist us understand website traffic and webpage usage. Please read Googles Privacy Policy. You can opt out of Google Analytics if you disable the use of cookies, disable JavaScript, or use the opt-out service provided by Google.
The website of Headstart ABI Services may also collect personal information that you provide for a specific purpose (ie referral, service questions, job request etc) and may include name, address phone numbers, email addresses and credit card details for donations etc. Donations you make are secured through the My Cause link on our website. Please read their Privacy Statement.
How is information used
Headstart ABI Services may use your personal information in the following ways:
• Emailing you our newsletter
• Undertake marketing or send promotional materials
• Process your online donations
• Following up any enquiries you have made through the website
• For improvement and enhancing the site
Disclosure for marketing and research purposes
Headstart will not release or use any personal/sensitive information for direct marketing purposes. We may use personal information for internal statistical research purposes if it has been de-identified and cannot be associated with a particular individual. We may use identifiable information for internal promotion or external marketing purposes if the person has signed a consent form that specifies what information will be used and for what purpose. eg photographs, videos, articles about the person. Correction of Personal information Headstart provides access to and will make corrections to your personal information at your request unless we have a legal right to refuse to amend that information or if the law says we must not do this.
Making a Complaint or Opting Out of Future Communications
If you have a complaint about accessing or correcting your information, or you wish to opt out of future communications please contact Headstart ABI Services on 02 49654420, or by email to info@headstart-abi.com.au or post to 95 Turnbull St Hamilton NSW 2303.
Complaints about Privacy breaches can also be made to the Office of the Australian Information Commissioner on 1300363992 or by email to enquiries@oaic.gov.au.
If we become aware or suspect that there has been a breach of our privacy responsibilities to keep your information secure, we will investigate the matter as required under our Data Breach Response Plan. If we determine that the breach might cause serious harm to anyone whose personal information is involved we will let them know so they can take action to protect themselves.
Data Security
The security of your information is extremely important to us and we have safeguards in place to protect personal information against loss, unauthorised access, disclosure or misuse. However no method of transmission over the Internet, or any method of electronic storage can be totally secured. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Updates and Changes
We reserve the right to update and change our policy at any time and you should check this privacy Statement periodically if you continue to use our site. You will be notified by your chosen method of communication regarding any substantial changes to this Policy.
Headstart ABI Services 2020
